Conversion optimization for Shopify stores
For over 12 years, we have been building high-performance Shopify and Shopify Plus stores, migrating existing online shops to Shopify, and optimizing user experience, conversion rates, and profits.
5pm Customer Results That Do More Than Just Impress
More profit ≠ more advertising spend
25,000+
A/B tests implemented ✅
We deliver sound, data-driven improvements that delight users and build trust
300+
Online shops optimized ✅
We have successfully optimized over 700+ online shops
+ 300%
Conversion rate with UX strategy ✅
We improve the shopping experience and demonstrably increase the conversion rate
What our customers say about us
Our customers trust the 5pm formula: as a Shopify agency in Vienna, we combine strategic consulting, custom web design, and technical Shopify and Shopify Plus development with a clear goal: better user experience, higher conversion rates, and sustainable revenue growth.
Forever Never: New product range for €300,000 annual turnover
Together with Bettina Schöbel, we completely revamped Forever Never's product range and launched a then-novel, non-permanent tattoo pen.
An intensive collaboration that went far beyond the online shop. After only one year, Forever Never reached an annual turnover of 300,000 euros.
"Finally an agency that delivers on its promises. Lukas exceeded my expectations, thank you :))"
Bettina Schöbel
Founder of FOREVER-NEVER
Book a free analysis
ANTWORKS: From around 60,000 to 200,000 euros in annual sales
A strong product, but the Shopify store didn't live up to its potential.
Together with Christian Miletzky, we specifically revamped the ANTWORKS store: clear categories, compelling product presentation, and simple purchasing processes.
In the first year of our collaboration, net sales increased from around 60,000 to 200,000 Euros.
"I really appreciate the long-standing collaboration with Lukas and 5pm. The new store has changed everything for me."
Christian Miletzky
Founder of ANTWORKS
Book a free analysisBrands from all over the world trust 5pm
5pm is your Shopify agency in Vienna for strategic consulting, individual web design, and professional Shopify development. We support e-commerce companies and start-ups from Vienna, throughout Austria, and internationally, from initial strategy to design, development, online marketing, and ongoing Shopify support. All from a single source from 5pm Shopify Agency Vienna, your reliable partner for Shopify.
Lukas Dörr
Founder of 5pm and Shopify Senior Expert
"A successful online shop starts with understanding your business. What do you sell, who buys from you, and where does your shop currently lose potential customers?" ... "I'm Lukas Emanuel Dörr, founder of 5pm in Vienna. I have been developing and optimizing online shops for over twelve years. Together with my team, I combine strategy, design, and technical implementation." ... "In our first meeting, we'll look at your shop, your goals, and the next sensible steps. You'll receive a clear assessment of which measures have priority and what a collaboration could look like."
Step by step to the goal
1. Get in touch
Select a date in the calendar below and schedule a no-obligation introductory meeting via Google Meet (approx. 25 minutes). Please note: A functioning webcam and microphone are absolutely essential. We do not offer free or success-based consultations.
2. Getting to know each other
In a 25-minute video call with our founder Lukas, you'll openly discuss your goals and wishes. He'll listen carefully, and you'll receive a written offer. After a down payment, we'll start implementing your project.
3. Implementation
Strategy, design, technology, and content production. We will coordinate client-side tasks, such as providing texts or images, with you at an early stage. Depending on the package, we can also flexibly take on these services. Implementation usually takes 4 to 6 weeks.
4. SELL & GROW
Your project goes live. You present yourself to the world with clarity, character, and self-confidence. And even after the launch, we stand by your side to continue to think, grow, and optimize together.
Select a date in the calendar below and schedule a no-obligation introductory meeting via Google Meet (approx. 25 minutes). Please note: A functioning webcam and microphone are absolutely essential. We do not offer free or success-based consultations.
In a 25-minute video call with our founder Lukas, you'll openly discuss your goals and wishes. He'll listen carefully, and you'll receive a written offer. After a down payment, we'll start implementing your project.
Strategy, design, technology, and content production. We will coordinate client-side tasks, such as providing texts or images, with you at an early stage. Depending on the package, we can also flexibly take on these services. Implementation usually takes 4 to 6 weeks.
Your project goes live. You present yourself to the world with clarity, character, and self-confidence. And even after the launch, we stand by your side to continue to think, grow, and optimize together.
FAQ with Information and Tips for Shopify
Here you will find the most important questions and answers regarding Shopify stores
How long does it take to create a Shopify store?
Implementation usually takes four to six weeks. The exact timeframe depends on the project scope and when content, product data, and access are available. For extensive migrations or custom interfaces, we will agree on a separate schedule with you.
What can I expect from the free shop analysis?
In an approximately 25-minute video call, we will look at your online shop and your goals together. We will discuss identifiable weaknesses, possible improvements, and sensible priorities. You will receive an initial assessment and can then decide whether you would like to work with us.
Do you only work with companies from Vienna?
No. Our Shopify agency is based in Vienna and serves companies throughout Austria, Germany, and Switzerland. Consultations and project alignments can take place via video call.
Do you also look after my Shopify store after launch?
Yes. We offer ongoing support and further development. This can include technical adjustments, new features, and conversion optimization. We will coordinate the scope and costs to suit your shop and your needs.
How does collaboration with 5pm work?
We'll start with a personal consultation about your shop and your goals. Afterwards, you'll receive a quote detailing the scope of services and the timeline. Once commissioned, we proceed with conception, implementation, joint coordination, and review before the launch. We'll clarify what content and access we need from you at the beginning.
Do you handle migrations from WooCommerce or Shopware to Shopify?
Yes. We plan and guide your migration to Shopify. Together we determine which products, customer data and content will be transferred and which features your new shop requires. We take existing URLs, redirects and important SEO data into account during the migration.
Can you optimize my existing Shopify store?
Yes. A complete rebuild is not always necessary. We analyze your existing shop and identify weaknesses on the homepage, category pages, product pages, and in the checkout process. This leads to concrete measures to improve usability and convert more visitors into buyers.
How much does it cost to have a Shopify store built?
The costs depend on the scope of your project: design, product data, individual functions, and interfaces determine the effort. After our initial consultation, you will receive an offer with clearly described services and costs. Shopify fees, paid apps, and, if applicable, theme licenses will be listed separately.
How does Shopify work?
You can contact us through our contact page! We will be happy to assist you.
How much does Shopify cost?
Between €32/month (Basic) and €384/month (Advanced). Shopify Plus starts at €2,000/month. Payment fees and potentially app costs are extra. You should also set a budget for marketing and conversion optimization. Without visibility, you won't achieve sales through your shop. You should also plan for and budget for social media and the like.
Who is Shopify suitable for?
Whether you're a startup, established retailer, D2C brand, B2B, dropshipper, or international brand, if you want to quickly and easily set up your webshop and then scale it properly, you can't currently get around Shopify.
Is Shopify customizable?
Yes. Themes, custom code (Liquid), apps, API, headless – all are feasible. The only limitation is expertise.
What is the difference between Shopify and Shopify Plus?
Plus offers, among other things, Custom Checkout, Flow Automation, B2B Suite, dedicated contacts, and Launch Engineers.
Increase conversion rate and revenue
Shopify Conversion Optimization
At 5pm, we'll show you here on the blog how to specifically improve the most important revenue drivers of your online shop. You'll receive practical tips on conversion optimization, email marketing, and profitable offers – free of charge and directly from the experience of our Shopify agency in Vienna.
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