"basic" | Service Level Agreement
As part of this monthly package you will receive within 3 working days Return message via email about bugs you reported. Errors in API connections often occur due to changes in connection requirements from third-party providers such as otto.de, zalando.de, payment service providers or third-party providers such as billbee or Codisto. This monthly package includes the determination and thus the identification of errors. Depending on the effort caused by errors that occur, we will present you with a separate offer, which always corresponds to the work required to correct errors. This package can be canceled monthly.
Advantages of this SLA package:
- Fast identification of errors
- Competent elimination of errors
- First point of contact for questions/problems/changes
The delivery time of our services varies greatly. Please feel free to contact us to receive specific data on the delivery of your booked service: info@5pm.at
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Connect your WordPress WooCommerce store with the Kaufland API to enable accelerated ordering and delivery processes. Access Kaufland's customer data and orders automatically, increasing your efficiency.
Particularly suitable for companies whose products or services are not suitable for social ads or offline advertising
Not suitable for companies or service providers with a small advertising budget who are just starting out and do not want to expand
This service can be booked as a suitable monthly package as part of our service level agreements . For SLAs, we offer graduated discounts depending on the term
A brief insight into the world of Kaufland content
Shopify vs WooCommerce | A comparison (German)
Often booked
frequently asked Questions
Here you will find an overview of the most frequently asked questions about klon.dev
What does 5pm.at do?
5pm.at is a digital agency in Vienna specializing in e-commerce. Our goal is to make it easy to book IT services via a shop. In this way, we create transparency and set ourselves apart from other market participants
What are SLAs?
SLAs (so-called Service Level Agreements) are framework agreements that depict an individually configurable scope of services in the IT world. We therefore offer our services on a monthly basis as an "outsourced" IT department
What is an IT migration?
You want to change your e-commerce system or you already know how your shop should develop: Then we are your contact.
Redesign or 100% new?
It is often enough to make the right adjustments to elements such as colors, shapes and content. This is followed by an increase in visibility and sales. We would be happy to advise you on possible solutions.
Individually bookable services
All of our services are customizable to meet (almost) all of our customers' needs.